The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 30 days of delivery
Ship items back to me within: 45 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Have a particular skincare concern that you don't see addressed in any of the products listed? See something you'd love if it weren't for that one ingredient that you hate/are allergic to/makes you break out? No problem! I can replace most ingredients with something different with little or no change in price in most cases. I can also give you a personal consultation if you'd like! Just shoot me a message.
I can gift wrap anything you'd like! Just please add the Gift Wrapped listing to your cart and note whether you'd like a box or bag.
As I am only one being I am unable to accommodate wholesale orders at the moment. If you're interested in stocking these in your shop, please message me and we might be able to work something out.
Because these are all natural personal care items, I cannot accept returns for refund after 15 days. I will however accept returns for store credit or exchanges up to 30 days (both deadlines are for contacting me, shipping allows for about 10 days more). If you are unhappy with anything, please contact me and I will try to remedy the situation any way I can. That said, I'm a very small business so I will not be able to come through like Sephora (yet!) so bear with me
Chemicals are not inherently bad. We are made of chemicals! What you see on the ingredients list is called the INCI (International Nomenclature of Cosmetic Ingredients) and is the name of the chemical compound. I strive to use compounds derived from all natural plant sources as much as I can without sacrificing efficacy. In the description of each product, I describe what each ingredient does and why it is there. I encourage you to do your own research as well and be an informed consumer! If you have further questions about ingredients or formulations or suggestions for different ones (always seeking to improve!), don't hesitate to shoot me a message!